Contact us

We are sorry you want to cancel your subscription. If you no longer need our service, go to the My Account page, select the Payment & subscription section, and click the Cancel button. In addition, it is possible to cancel your subscription by sending an email to help@ask-crew.com or by calling .

We strive to provide the best service possible, but there’s always room for improvement. If you have any suggestions or concerns, please reach out to our Customer Support team at help@ask-crew.com. We’ll take your feedback into account as we continue working to deliver a better experience.

Your subscription gives you full access to verified professionals — including computer specialists, electronics experts, appliance technicians, and more. You can ask unlimited questions, get prompt answers 24/7, and solve multiple issues with just one service.

Ask-Crew is an online platform where people can get personalized online consultations from computer experts, appliance technicians, and other specialists. On Ask-Crew, you can quickly get the help you need at any time of the day or night. If you still have questions regarding your payment, contact our Customer Support team at or send an email to help@ask-crew.com.

When you sign up for Ask-Crew, you're getting a monthly subscription to a service that lets you get unlimited expert consultations 24/7. You'll pay a monthly fee and a one-time join fee to use our service. Both fees are charged at the sign-up stage, with the monthly fee recurring until you decide to cancel your subscription. You can cancel at any time before the next billing date to avoid further charges.