Contact Us

Our Customer Care is always here to answer any questions you may have. Please choose the most convenient way to contact us.

Before starting, read through the most popular questions Ask-Crew guests and users send us. Maybe the answer you are looking for is already there.

Top F.A.Q.s

What is Ask-Crew?

Ask-Crew is the fastest and easiest way to get personalized online consultations from experts in various fields at any time of the day and night. All our Experts have successfully passed the 3-step verification process, including license check, skills test, and interview. Here you can quickly get the necessary professional help at a reasonable price.
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How can I ask my question?

To get a personalized consultation from Ask-Crew, go to the Chat page and enter your question using the form. Please wait until we connect you to an expert who has the required knowledge and professional background to solve your problem as soon as possible. Then you can chat with an expert and ask as many follow-up questions as you want, until your problem is solved. Note that our experts may also ask clarifying questions to ensure they provide you with the best solution.
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What is included in my subscription?

  • High-class computer specialists. Get access to high-class specialists in various fields who can help you with any issue you have.
  • Consultations 24/7. Ask questions at any time of the day and night.
  • Personal approach. On Ask-Crew, an Expert works directly on your issue, taking into account all the details.
  • Quick answers. Get professional advice in minutes.
  • Unlimited follow-up questions. Continue chatting with your Expert until your issue is solved.
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How can I cancel my subscription?

We are sorry you want to cancel your subscription. If you don’t need our service anymore, click on the Cancel subscription button on the Membership panel in My Account or ask our Support team to do it for you by calling


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How long do I have to wait for my answer?

An average initial response time for Ask-Crew is 1 minute. Most Experts provide members with a detailed response within 5 minutes, as they may need to gather some details from you and clarify information. Some complicated questions requiring extensive research may take longer.
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Haven`t found what you looking for?
Visit our Help Center to read more answers to frequently asked questions.


If you don`t like to wait long, use live chat to contact us.


If you want to receive an answer via email, fill in the form below. Our Customer Care team will respond to you within 24 hours.
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Email address

Billing Support

Do you have a question about your charges? For any payment-related questions on our platform please contact us at::
Phone number:
+44 (747) 927-0294

Customer Support

We are always happy to talk to you. If you have any questions about our service and want to get answers from a real person, give us a call.
Phone number:

Company information for mail:

Name: Lemandale Limited
Address: 5-9 Main Street, GX1 11AA, Gibraltar